Make your phones work smarter
PBX stands for Private Branch Exchange. A hosted PBX is a cloud-based, virtual phone system that delivers secure, reliable phone service for your business through your internet connection, instead of a call controller or server that you own and operate yourself.
It moves the functions of on-site PBX hardware to the cloud. Your phones connect to our secure data centres and users make and receive calls over VoIP. You get every feature of an on-premise PBX, and more, on desk phones, computers and mobile devices.
Why a cloud phone system?
Hosted telephony
The phone system resides in the cloud, not in your office. Users connect with an IP handset or a softphone, and calls are routed from our network to fixed and mobile numbers.
Financial benefit
No up-front spend on hardware or software and no costly PBX maintenance or upgrades. We are responsible for both, including system upgrades.
Moving office? No problem
Keep your existing number even when you move out of the area, and keep your presence where your customers know you.
Quality like a fixed line
With a proper business network, quality of service and SLAs, your staff and customers will not notice they are on a cloud phone system.
Business continuity
Redirect calls to other lines, including mobiles, in seconds and reduce the risk of costly downtime with our centralised data centre.
One system for every site
Your company needs just one system, even across many locations and wherever your employees are working today.
Benefits of moving to the cloud
Affordability
Reduce capital expenditure on physical infrastructure and save money on calling plans.
Scalability
Add lines with a few clicks in an easy administration portal instead of pulling new cables.
Flexibility
Mix and match plans to tailor the phone system to your needs, and integrate it with the platforms you already use.
Choose how you deploy
SIP trunking
Keep your own PBX and connect it to our network. Save up to 50% compared with ISDN.
Cloud hosted
A fully hosted phone system with no on-site equipment beyond your phones.
Managed IP
An IP business phone system installed at your premises, using fibre connectivity and a SIP trunk.
Ready to move your phones to the cloud?
PiTelecom Hosted Phone System is a feature-rich, flexible and cost-effective business telephone system with good voice quality, low call rates and everything your team needs to communicate.
Other services
SIP Trunk
Reduce costs, increase resiliency and scale your voice infrastructure in an instant with enterprise-class SIP trunks.
Teleconferences
Set up your own conference room and talk to many people at once, wherever they are. Free of charge, available 24/7.
Wholesale Carrier Services
Voice interconnect and termination for operators and service providers, with efficient least-cost routing.